Contact HandsetPerch
We are glad to help you choose a desktop phone stand or holder, follow an order, or sort out a problem after delivery. Writing to us with the right details up front makes it easier to give you a useful answer the first time.
Choosing a stand or holder
If you are unsure which form suits your desk, tell us your phone model, its approximate width and thickness, whether it has a case, and whether you need portrait, landscape or adjustable viewing. Mention the surface you will use it on and how much desk space you can spare. A holder that grips the sides has different clearance needs from a cradle or a stand with a lip, so these details matter.
Delivery and order changes
For delivery questions, include your order number and the shipping address you entered. If you need to change an address or cancel before dispatch, contact us as soon as possible; see cancellation and shipping for how those requests work.
Damaged, wrong or defective items
Please report these with your order number and clear photos of the item, its packaging and any damage. That lets us confirm what happened and agree the next step. Our returns page explains the return address confirmation and who pays return shipping in each case.
Returns and refunds
For a change-of-mind return, include your order number and tell us whether the stand is unused and in its original packaging with all accessories. Refund timing after inspection is described on the returns page.
Payment questions
Prices are in USD. If a payment fails or appears twice, send the order number and the approximate time of the charge. Our payment page explains current payment status and refunds.
How to reach us
You can also read the FAQ and the buying guide before writing; many common questions about dimensions, viewing angle and charging clearance are answered there.