Frequently asked questions

Check the product page for the stated width and thickness range, and measure your phone with its case on if you keep one. A holder with side grips needs enough opening for the widest part; a cradle needs the phone to sit without tipping. If your phone or case is not mentioned, ask us before ordering rather than assuming it will fit.

That depends on the stand's shape and the clearance around the charging port or wireless charging area. Some stands leave the port clear for a cable; others are shaped for wireless charging. Check the product page for stated clearance, and make sure the cable can reach without bending sharply.

The base footprint is the area the stand occupies on your desk. A wider or heavier base is usually steadier but takes more room. Measure the free space where the stand will sit, especially beside a keyboard or under a monitor, and compare it with the stated base size.

Processing takes 1–3 business days. Estimated transit is 3–6 business days within the United States and 4–8 business days to Canada. These are estimates, not guarantees. Tracking is sent to the order email when the order is dispatched.

Yes. Shipping is free to the United States and Canada, with no minimum order value. Prices are in USD.

Contact us as soon as possible. If the order has not been dispatched, we may be able to update the address or cancel it. Once dispatched, it cannot be cancelled in the same way, but you can request a return within 30 days of receipt. See cancellation and returns.

Report it with your order number and photos of the item and packaging. We will confirm the return address and cover return shipping for wrong, damaged or defective items. Please contact us before sending anything back.

Request a return within 30 days of receipt. Items should be unused and in their original packaging with all accessories. Contact us first to confirm the return address. For change-of-mind returns you pay return shipping; for wrong, damaged or defective items we pay it. After we receive and inspect the return, we initiate the refund within 5–10 business days, and posting time varies by provider.

PayPal is planned but is not currently connected. Please use the payment methods shown as active at checkout. PayPal buyer protection is conditional on its own eligibility rules; see PayPal buyer purchase protection.

Place it on a flat, stable surface, set the phone down gently, and keep grips and pads clean so they hold well. Wipe the stand with a soft dry cloth. If a part becomes loose or damaged, stop using it and contact us. Follow any instructions supplied with the product.